1. Substitution of Goals in Roles and Teams by Goal Seeking Autonomous AI Agents, leading to minimal Goals & Tasks (which may also have tech augmentation) assigned to roles in an organization leading to minimal power and mobility for roles.
2. When we think from a perspective of outsourcing, these autonomous AI Agents are like Employees in the Outsourcing company and these outsourcing companies are liable for the quality of work delivered by these autonomous AI agents, similar to how they are liable to the quality of work done by their employees now.
This is a great framework to think about upcoming change and disruption from agents, autonomous or otherwise. I appreciate that you gave examples of organizational shuffling due to other past technologies.
One example I point to is data analytics moving from dedicated teams to self-service tools like Looker, etc (even spreadsheets).
I’ve thought about (in a much less rigorous and structured way) the impact of AI agents on consumers. If the “organization” in your framework is analogous to an individual or household and all the supporting companies are the roles and teams, there could be a similar shifting of allocating time and resources (ie. money) there.
Analogies here would be from past self-service capabilities like travel planning and booking accommodations (as in your example), banking, retail e-commerce, or streaming cinema.
My interest is less about replacing or reducing the scope of organizations but rather increasing the accessibility of “goal accomplishment” to many more people.
In fact I’m in the process of building a startup to do just this - deliver AI based experts to help individuals plan and achieve their goals across multiple domains (finance, career, travel, health and wellness, event planning, etc).
What are your thoughts on how agents may impact the consumer space, given this framework?
I feel the vision of organization this reflecting is rooted into is redundancy of parts. Would be great have a reflection on AI agents impact on an architecture based on Redundancy of Functions (you can find some description here
1. Substitution of Goals in Roles and Teams by Goal Seeking Autonomous AI Agents, leading to minimal Goals & Tasks (which may also have tech augmentation) assigned to roles in an organization leading to minimal power and mobility for roles.
2. When we think from a perspective of outsourcing, These autonomous AI Agents are like Employees in the Outsourcing company and these outsourcing companies are liable for the quality of work delivered by these autonomous AI agents, similar to how they are liable to the quality of work done by their employees now.
Please let me know if I've missed out or didn't understand correctly.
To summarize in 2 points,
1. Substitution of Goals in Roles and Teams by Goal Seeking Autonomous AI Agents, leading to minimal Goals & Tasks (which may also have tech augmentation) assigned to roles in an organization leading to minimal power and mobility for roles.
2. When we think from a perspective of outsourcing, these autonomous AI Agents are like Employees in the Outsourcing company and these outsourcing companies are liable for the quality of work delivered by these autonomous AI agents, similar to how they are liable to the quality of work done by their employees now.
Great post. Thanks for the Flint shout out :)
Very interesting, if only because it feels very reminiscent of the post-WW2 introduction of management-as-technology.
This is a great framework to think about upcoming change and disruption from agents, autonomous or otherwise. I appreciate that you gave examples of organizational shuffling due to other past technologies.
One example I point to is data analytics moving from dedicated teams to self-service tools like Looker, etc (even spreadsheets).
I’ve thought about (in a much less rigorous and structured way) the impact of AI agents on consumers. If the “organization” in your framework is analogous to an individual or household and all the supporting companies are the roles and teams, there could be a similar shifting of allocating time and resources (ie. money) there.
Analogies here would be from past self-service capabilities like travel planning and booking accommodations (as in your example), banking, retail e-commerce, or streaming cinema.
My interest is less about replacing or reducing the scope of organizations but rather increasing the accessibility of “goal accomplishment” to many more people.
In fact I’m in the process of building a startup to do just this - deliver AI based experts to help individuals plan and achieve their goals across multiple domains (finance, career, travel, health and wellness, event planning, etc).
What are your thoughts on how agents may impact the consumer space, given this framework?
I feel the vision of organization this reflecting is rooted into is redundancy of parts. Would be great have a reflection on AI agents impact on an architecture based on Redundancy of Functions (you can find some description here
https://www.linkedin.com/pulse/india-sets-stage-digital-transformation-just-nicer). Abundant intelligence should probably trigger a though or two on purpose. Gunter Anders said once that the "apocalypse is in the hands of the incompetent."
I feel we're walking on a thin line
To summarize in 2 points,
1. Substitution of Goals in Roles and Teams by Goal Seeking Autonomous AI Agents, leading to minimal Goals & Tasks (which may also have tech augmentation) assigned to roles in an organization leading to minimal power and mobility for roles.
2. When we think from a perspective of outsourcing, These autonomous AI Agents are like Employees in the Outsourcing company and these outsourcing companies are liable for the quality of work delivered by these autonomous AI agents, similar to how they are liable to the quality of work done by their employees now.
Please let me know if I've missed out or didn't understand correctly.